Shipping within Australia is typically completed within 5-10 business days. Regional or remote areas may see slight delays of up to 2-5 additional business days, depending on local postage services.

We have warehouses around the world, so your order will be dispatched from the closest location to minimise shipping times.

Yes, we ship internationally.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. See our full Refund Policy for details on eligibility and timeframes.

All diffusers are simple to use and are USB powered, making them travel-proof and internationally compatible with all electricity voltages and adaptors. Simply add tap water to (or below) the fill line and add a few drops of your favourite essential oil. Make sure to empty old water between uses — don't just keep adding new oil to old water.

Yes, diffusers can be run overnight. Most have a timer function for peace of mind. Just make sure that steam and water is kept away from electrical outlets.

Our diffusers are covered for 12 months against manufacturing defects — if something goes wrong that isn't caused by misuse, we'll repair, replace, or refund it. This is in addition to your rights under Australian Consumer Law, which guarantee products are of acceptable quality regardless of any additional warranty.

Yes. Essential oils are not sold as bundles with the diffusers. We're working hard to stock a range of our favourite Dark & Diffused Essential Oils, but until we nail the quality and aroma, we won't sell garbage.

After dispatch, you'll be provided with a tracking number for your delivery.

Please get in touch via our contact form and we'll sort it out.